TERMS OF SERVICE

Supporting safe, transparent pharmacy services by clearly outlining how we protect your health, data, and rights every step of the way.

Website Terms of Use

  • 1. About These Terms


    These Website Terms of Use govern your access to and use of this website operated by Haswell Pharmacy (“we”, “us”, “our”).

    By using this website, you agree to these Terms. If you do not agree, please do not use the website.

  • 2. About Us


    We are a registered community pharmacy operating in England and regulated by the General Pharmaceutical Council (GPhC).

    Registered pharmacy name: Haswell Pharmacy
    Pharmacy address: 80 Front Street, Haswell, Co. Durham, DH6 2BL
    GPhC registration number: 1119205

  • 3. Purpose of This Website


    This website is provided for general information and communication purposes only.

    It is intended to:

    • Provide information about our pharmacy and services
    • Allow users to contact us with general enquiries

    This website is not intended to provide diagnosis, treatment, prescribing, or individual medical advice.

  • 4. No Medical Advice


    The information on this website does not constitute medical, pharmaceutical, or clinical advice.

    You should not rely on information from this website as a substitute for:

    • Advice from a pharmacist
    • Advice from a GP or other healthcare professional

    If you have a medical concern, require urgent help, or need advice about medicines or treatment, you should contact:

    • Our pharmacy directly
    • Your GP
    • NHS 111 or emergency services, as appropriate

    This clause reflects professional boundaries required under GPhC standards.

  • 5. Use of the Contact Us Form


    Our website includes a “Contact Us” form for general enquiries only.

    You must not use this form to:

    • Seek urgent medical advice
    • Submit prescription requests
    • Share sensitive medical or health information

    Any information you submit will be handled in accordance with our Privacy Policy.

    We reserve the right not to respond to enquiries that are inappropriate, abusive, or outside the scope of this website.

  • 6. Acceptable Use


    You agree not to:

    • Use this website in any unlawful or harmful way
    • Attempt to gain unauthorised access to the website or its systems
    • Interfere with the security or operation of the website
    • Submit misleading, abusive, or malicious content

    We may restrict or block access to the website if we reasonably believe these Terms have been breached.

  • 7. Intellectual Property


    All content on this website, including text, logos, graphics, and layout, is owned by or licensed to us unless otherwise stated.

    You may view and print pages for personal, non-commercial use only.
    You must not copy, reproduce, or distribute website content without our prior written permission.

  • 8. Website Availability and Accuracy


    We aim to keep this website accurate and up to date, but we do not guarantee that:

    • Content will always be complete or current
    • The website will be available without interruption

    We may update, suspend, or withdraw the website (or any part of it) at any time without notice.

  • 9. Limitation of Liability


    Nothing in these Terms limits or excludes liability where doing so would be unlawful.

    Subject to that:

    • We are not liable for loss or damage arising from reliance on website content
    • We are not liable for any indirect or consequential loss arising from use of this website

    This does not affect your statutory rights.

  • 10. Links to Other Websites


    This website may contain links to third-party websites for convenience or information.

    We are not responsible for the content, accuracy, or privacy practices of external sites. Links do not imply endorsement.

  • 11. Changes to These Terms


    We may update these Terms from time to time to reflect legal, regulatory, or operational changes.

    The latest version will always be published on this website.

  • 12. Governing Law


    These Terms are governed by the laws of England and Wales.
    Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.